SHIPPING


Domestic Shipping:


We package our products with care and they are delivered via a parcel service such as UPS or FedEx ground. All orders are shipped within 3 business days from the time the payment and shipping information is received.


Once the order is shipped, the buyer will receive an email confirmation with the tracking number.


International Shipping:


Please email us for a shipping quote.


CONDITIONS OF RETURN:


Buyers are responsible for return shipping costs.  Kerr/Jones must be contacted within 3 business days after the delivery if a return is warranted.  If we do not hear from you within 3 days, the sale is considered final. The returned item(s) must be shipped back to Kerr/Jones Design within 7 days of delivery. We will provide you with the necessary shipping address once we hear from you. We ask that your returned item(s) be shipped back in the original packing materials, that you insure the item(s) to its full value, and that they are returned in the same condition that they were received.  We recommend that you use UPS or Fedex.  Your account will be credited for the item(s) returned within 3 business days of receipt, with the exception of the shipping cost and insurance.


Please call us at 207-380-7299 with any further questions.